Returns & Refunds policy

Refund Policy

Last Updated: July 12, 2026

Thank you for shopping with Fit Is Royal, operated by Fits Royal LLC. We want you to feel confident when purchasing our digital fitness and wellness products.

This Refund Policy explains our refund terms for digital products purchased through www.fitsroyal.com, including the Real Life Fitness digital guide and any other downloadable or electronically delivered products sold by Fits Royal LLC.

1. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on eligible purchases of the Real Life Fitness digital guide.

You may request a refund within 30 calendar days of your original purchase date. Refund requests received more than 30 calendar days after the purchase date may not be eligible for a refund, except where otherwise required by applicable law.

Our goal is to provide useful, practical fitness and wellness education that helps people build healthier habits and make exercise part of everyday life. If you are not satisfied with your eligible purchase, contact us within the 30-day refund period.

2. Digital Product Delivery

The products covered by this policy are digital products and are delivered electronically. Depending on the product and checkout method, access or download instructions may be provided through our website, checkout page, email, or another electronic delivery method.

Because these products are delivered digitally, there is no physical product to return or ship back to us.

If you experience difficulty accessing or downloading your purchase, please contact us at brit@fitsroyal.com so we can help resolve the issue.

3. How to Request a Refund

To request a refund, email:

brit@fitsroyal.com

Please include the following information:

• Your full name.

• The email address used to make the purchase.

• Your order number or transaction information, if available.

• The name of the product purchased.

You do not need to provide a detailed explanation for an eligible refund request made within the 30-day guarantee period, although feedback is always appreciated and may help us improve our products and customer experience.

4. Refund Processing

Once an eligible refund request is received and verified, we will process the refund to the original payment method used for the purchase.

We aim to process approved refund requests within 5 business days. After a refund is issued, your bank, credit card company, or payment processor may require additional time to post the funds to your account. Processing times may vary depending on the financial institution or payment provider.

We are not responsible for processing delays caused by banks, credit card companies, payment processors, or other third-party financial institutions.

5. Duplicate Purchases

If you accidentally purchase the same digital product more than once, please contact us at brit@fitsroyal.com.

Once the duplicate transaction is verified, the duplicate charge may be refunded to the original payment method.

6. Technical or Access Problems

If you do not receive your digital product, cannot access the download, receive a corrupted file, or experience another technical issue, please contact us before assuming the product is unavailable.

We will make reasonable efforts to:

• Resend the download or access instructions.

• Provide a replacement file or working access method.

• Assist with reasonable technical access problems related to delivery of the purchased product.

If we are unable to provide access to the digital product you purchased, you may be eligible for a refund.

7. Refund Limitations and Abuse

Our 30-day money-back guarantee is intended to protect legitimate customers and provide confidence when purchasing from Fits Royal LLC.

Fits Royal LLC reserves the right, to the extent permitted by applicable law, to deny refund requests involving suspected fraud, abuse, unauthorized payment activity, repeated refund requests, manipulation of promotional offers, or other misuse of this policy.

Examples may include:

• Repeatedly purchasing and refunding the same product.

• Using multiple identities or payment methods to repeatedly claim refunds.

• Making fraudulent claims about transactions or product access.

• Attempting to obtain multiple refunds for the same transaction.

• Requesting a refund after initiating a chargeback for the same transaction.

Nothing in this section limits any rights a customer may have under applicable consumer protection laws.

8. Chargebacks and Payment Disputes

We encourage customers to contact us directly at brit@fitsroyal.com before initiating a chargeback or payment dispute. We will make reasonable efforts to resolve legitimate billing, access, duplicate-payment, and refund concerns directly.

Submitting both a refund request and a chargeback for the same transaction may delay resolution of the matter.

Nothing in this policy prevents a customer from exercising any rights available through their financial institution, payment provider, or applicable law.

9. Promotional Pricing and Discount Codes

If a product was purchased using a coupon, sale, discount code, promotional price, or special offer, any approved refund will generally be based on the actual amount paid by the customer, not the product's regular retail price.

Discount codes and promotional offers have no cash value and are not separately refundable.

10. Results and Customer Expectations

Our digital fitness and wellness products are designed for educational and informational purposes.

Individual experiences and results vary based on many factors, including consistency, effort, lifestyle, physical condition, nutrition, and other individual circumstances. Fits Royal LLC does not guarantee specific fitness, health, weight-loss, financial, or personal results.

Eligibility for a refund is determined according to the terms of this Refund Policy and applicable law.

11. Changes to This Refund Policy

Fits Royal LLC may update this Refund Policy from time to time. Any changes will be posted on this page with a revised Last Updated date.

Unless otherwise required by law, the refund terms applicable to a purchase will generally be those presented at the time of the transaction.

12. Contact Us

For refund requests, billing concerns, digital-access problems, or questions about this policy, please contact:

Fit Is Royal
Operated by Fits Royal LLC
Website: www.fitsroyal.com
Email: brit@fitsroyal.com

We appreciate your business and are committed to providing a transparent and positive customer experience.